Shipping, Tax & Payment Info
Delivery charges are calculated on a per-order basis and are based on the value of your order and your geographic location. The shipping rates on all items are costed to include appropriate insurance and may require a signature upon receipt. Any order over 2kg may be sent in more than one package.
All items are sent either Royal Mail or by courier - whichever is most appropriate
We operate three Delivery Zones:
UK: Shipping rates vary depending upon which type of products you purchaseItems will be sent 'tracked'
Order Value up to £9.99 will be £3.95 - £4.74
Order Value from £10.00 - £199.99 will be £4.60 - £5.52
Orders over £200 will be shipped free of charge
European Union: All Packages will be 'tracked'. These prices include customs tariffs and courier processing fees
Order Value up to £9.99 will be £15.50
Order Value from £10.00 - £49.99 will be £19.95
Order Value from £50.00 - £99.99 will be £30.95
Order Value from £100.00 - £250.00 will be £51.95
If you wish to order items that have a total value of more than £250, please contact us for a quote.
Rest of the World: All Packages will be 'tracked'
Order Value up to £9.99 will be £10.83 - 13.00
Order Value from £10.00 - £99.99 will be £20.00
Order Value from £100.00 - £199.99 will be £27.00
Orders over £200 will be shipped free of charge
In some circumstances with unusually large items, or those that require specialist packaging, we may need to adjust the shipping costs when the order is being prepared. In such cases we will contact you with additional shipping information when we process the order, giving you the new postage options, costs and the opportunity to cancel part of all of the order.
Orders are accepted on the basis of allowing up to 14 days for dispatch and delivery. However, we generally dispatch within 24-72 hours.
Import Duties and Taxes
Import Taxes (outside the UK); Colonel Bills is not responsible for any charges the customer may have to pay in taxes or customs duty. We suggest customers contact their local customs office to establish what additional charges may be incurred on importation.
The exceptions to this are parcels sent to the US and the EU where we are obliged to pay a customers tax for them prior to shipping. In the case of EU parcels this costs is included in the shipping costs. For US parcels the tariff costs - normally 10% are added during the checkout process
VAT
Colonel Bills is a VAT registered company but operates a 'Second-hand dealers margin scheme' with HMRC for items in the Pre-Loved section of the website. A second-hand dealer's profit margin is the difference between the purchase price and the selling price of an item, and therefore no VAT is shown, or charged, at the point of sale, as this is calculated later as a total of all relevant sales.
Consignment Sales items, Belt Fed Gaming, D'Arlo Figurines, Wire Spears, Bases & Paints are all subject to normal VAT rules
